Policy Information

Booking, Payment, and Cancellation Policies

This policy overview explains how quote requests, deposits, payments, and cancellation rules are handled.

Policy Details

This policy overview explains how quote requests, deposits, payments, and cancellation rules are handled.

Quote and Reservation Process

Quote requests are reviewed by our team before final reservation confirmation.

  • No credit card required to submit a quote request
  • Availability is confirmed manually based on event details
  • Reservation is confirmed after quote acceptance and deposit

Deposits and Payments

Deposit and payment requirements are communicated clearly during quote follow-up.

  • Deposit is required to secure a booking
  • Accepted payments include major cards, Zelle, and Venmo
  • Checks are not accepted in the current policy baseline

Cancellation Baseline

Cancellation terms are shared before final confirmation.

  • Deposits are non-refundable
  • Cancellations close to pickup may incur full contracted charges
  • Final terms are documented in your event confirmation

Policy language is provided as a public baseline and may be updated after client legal review.