Privacy Policy

Policy Details

Effective date: March 2, 2026. This policy explains how we collect, use, and protect your information when you visit our website or request transportation services.

Information We Collect

We collect information you provide directly and limited technical information needed to run and improve the site.

• Contact details such as name, phone number, and email address
• Event details such as date, pickup location, event type, passenger count, accessibility needs, and child seat requests
• Messages or notes submitted through quote and contact forms
• Basic technical data such as browser type, device type, and referring page

How We Use Information

Information is used to respond to requests, prepare quotes, coordinate service, and maintain site operations.

• Prepare and send quote responses
• Coordinate scheduling, routing, and service logistics
• Communicate important service updates
• Improve website performance and user experience

Cookies and Analytics

We use essential website technologies and optional analytics based on your cookie preference.

• Essential technologies support security and core website functionality
• Analytics events are enabled only after you accept cookies
• You can accept or reject non-essential cookies from the cookie banner

Sharing, Retention, and Security

We do not sell personal information. We share data only with trusted providers required to run quote and communication workflows.

• Information may be processed by service providers for database hosting and email delivery
• Data is retained only as needed for operations, legal obligations, and customer support
• Reasonable administrative and technical safeguards are used to protect data

Your Choices and Contact

You may request updates to your submitted information or ask questions about this policy.

• To request changes or deletion, contact our team directly
• For urgent support, call or text us
• Policy updates will be posted on this page with a revised effective date